Partner Management FAQ

What do the different columns in the "Additional Account Details" page in "Partner Management" of the Salesforce Audience Studio Console represent?

Segment Population is the device population of this segment from the Manage Segments screen. This is a count of all devices that are part of the segment based on the segment's rules.

Matchable population is the Segment Population minus those devices that cannot be matched to a partner. This includes Safari cookies, as per default Safari deleted all cookies after each page impression. A DSP Safari cookie will never show up again and thus can't be served ads to. Many DSPs also don't accept mobile identifiers (IDFA and AdID). So in those cases we also deduct them.

Cumulative population is the population we expect to see in DSP after all the previous considerations. In reality this can differ due to circumstances outside our control. E.g. Google only counts users that have been active in Google's universe on at least two different days for its population/forecasting. For full refresh connections the cumulative population is the population we send every day.

Added and Deleted are those users in an incremental integration that we have sent on a specific day to be added to or deleted from the segment.

Restriction is based on usage reporting or the type of data the partner accepts:

Unrestricted: we are sending all data to the partner
Temporarily Restricted: restricted due to unreported usage
Partially Restricted: the partner only accepts 1st party data


If I update a segment name in Salesforce Audience Studio, will it also update in the partner's UI?

No, currently we do not support pushing segment name updates to a partner's UI. However, this is on our roadmap so that segment names will automatically up on the partner side when modified in Audience Studio.


A video tutorial of the Partner Management page can be found here*.

*Video password: KruxTraining0930


Editor's note: Partner management export has been updated to include the last 3 days of data as opposed to the 7 days indicated in the video.


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